Support

Expert Shield · Last updated August 23, 2026

Need help with Expert Shield? Email support@expert101.co and include your shop domain.

Turn protections on

  1. Open the app in Shopify Admin
  2. Read How it works if you want a plain-language summary of each protection
  3. Use Open theme editor on the dashboard
  4. Enable the Expert Shield app embed and save the theme

Billing

Upgrades and downgrades are managed in the app under Plans & Billing. Charges appear in your Shopify bill. If a charge was declined, you remain on the Free plan and can start checkout again.

Uninstall

Uninstalling the app from Shopify Admin removes the embed and deletes your stored shop settings from our database.